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The Survey Team The Patient and Public Involvement Survey Team which was established in 2006, provide a tailored service for Heart of England NHS staff and external customers wishing to create patient or staff satisfaction surveys. 
By using an efficient in-house system we design, capture and analyze survey forms with the cost of surveying kept to a minimum, but without comprising accuracy by using the latest in data capture technology. Section Links:
What do we offer?How long will it take and how much will it cost? What will the outcome be? How to apply or contact us? Click here to access online surveys for patients and NHS staff. Click here to give your feedback on Heartlands Hospital. Click here to give your feedback on Solihull Hospital. Click here to give your feedback on Good Hope Hospital. What do we offer?
The service includes:
How long will it take and how much will it cost? A standard survey will take approximately three months to complete from initial questionnaire design to presentation of the results and the formulation of action plans. The service is free of charge to all Heart of England NHS staff. View provisional charges per survey sample of 500 patients by post for all external customer (including all other NHS Trusts). What will the outcome be? We use carefully designed surveys to collect patient information to allow you to provide the best possible care for patients and help you to use your survey results to make improvements for patients. Download survey reports undertaken by the PPI Survey Team. How to apply or contact us? For further information on patient and staff surveys please contact either Nigel Jordan on To apply for the service please download and complete the SPP application form and return to the survey team by post to: The Survey Team |
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